Cloud PBX

The Office Manager scope is designed for users who need administrative control over an office or tenant within the system. It provides a mid-level set of permissions, typically higher than a regular user but lower than a system administrator. Here&... Read More

The Basic User scope provides standard telephony and communication functionalities within an office or tenant. This role is designed for end users who need access to voice, messaging, and collaboration tools but do not require administrative... Read More

Checking Voicemails There are many methods for checking voicemail messages.  Refer to the following table based on preferred means of communication: Means of Communication How to Check Voicemails Hard Phone - Button... Read More

Create Shared Contacts 1. Log into the Portal with a scope of Office Manager or higher and navigate to the Users screen. Click on the Shared Contacts button. 2. Shared contacts are displayed in a table similar toÂ... Read More

Contacts Contacts are similar to entries in an address book. They can include people or company numbers who are not in your domain, but who you would like in your directory.  Filtering Contacts Filter by a specificÂ... Read More